You have received your loan proceeds under the Paycheck Protection Program (PPP)…what’s next?  The information below is based on what we know today, but we also expect further clarity and guidance in the weeks to come.  Your covered period begins on the date you receive your funds and lasts for the 8 weeks following.  At...

Reverse-mentoring isn’t a new concept, nor is it widespread, though many companies could benefit from such a program. Pioneered at General Electric some two decades ago, the basic concept is that younger employees have a lot to teach older ones about work-related matters. In some corners of the business world, the idea is broadened to encompass...

Take steps now to avoid running afoul of the Genetic Information Nondiscrimination Act(GINA), which prohibits discrimination in health coverage and employment on the basis of genetic information. Title II addresses discrimination in employment, and prohibits employers from acquiring genetic information about employees, and from using genetic information for hiring, firing or promotion decisions, and for any decisions...

Cash flow is always an important element in the smooth and successful operation of your business and is particularly key in meeting opportunities and demands. Generating sales and managing operations are, of course, also important, but ensuring that that cash from those sales is collected and that your company’s daily cash flow needs are managed efficiently and...

Customer loyalty may seem like a myth from the distant past. In these days of intense competition — both from brick-and-mortar businesses and e-commerce operations — a company either provides quality customer service or pays the price of failure. That’s simply because today’s customers demand it. If they don’t get the service they want from you, they know...

If you’re like most sales professionals, you probably spend much of the day keeping your existing customers happy. Because there often isn’t not much time left to drum up new business, it’s essential to make the most of your precious networking hours – or even minutes. Fortunately, you probably attend community functions where you rub elbows with...