The straight line

Category Archives: Small Business Planning

Genetic Nondiscrimination Law Affects Many Work Practices

Take steps now to avoid running afoul of the Genetic Information Nondiscrimination Act(GINA), which prohibits discrimination in health coverage and employment on the basis of genetic information. Title II addresses discrimination in employment, and prohibits employers from acquiring genetic information about employees, and from using genetic information for hiring, firing or promotion decisions, and for any decisions...

keep reading

Is Your Company Facing a Cash Flow Crunch?

Cash flow is always an important element in the smooth and successful operation of your business and is particularly key in meeting opportunities and demands. Generating sales and managing operations are, of course, also important, but ensuring that that cash from those sales is collected and that your company’s daily cash flow needs are managed efficiently and...

keep reading

The Six Stages of World-Class Customer Service

Customer loyalty may seem like a myth from the distant past. In these days of intense competition — both from brick-and-mortar businesses and e-commerce operations — a company either provides quality customer service or pays the price of failure. That’s simply because today’s customers demand it. If they don’t get the service they want from you, they know...

keep reading

Broaden Your Sales Circle with 4 Simple Steps

If you’re like most sales professionals, you probably spend much of the day keeping your existing customers happy. Because there often isn’t not much time left to drum up new business, it’s essential to make the most of your precious networking hours – or even minutes. Fortunately, you probably attend community functions where you rub elbows with...

keep reading

Benefit Plan Update

As the 2018 year gets underway, I wanted to provide you a reminder in regards to your entities 401(k) pension plan. For those that have calendar year plans, now is the time that you or your third party administrator (TPA) will be conducting compliance testing on the 2017 activity. This is a very important step...

keep reading